Returns & Replacements

Unfortunately, we are unable to exchange sex toys and some lingerie items due to the intimate nature of the products. We are happy to exchange on most other items if you are not 100% happy or the sizing is incorrect however you must notify us within 14 days with your order number and issue as we do treat returns on a case by case basis. All items need to be returned in original packaging, tags intact and unused. Buyer to provide a return postage satchel for all exchanges.

 

In the event of a faulty item please contact us within 14 days and return item, we will then assess the product and if deemed a manufacture fault we will replace the item at no further cost to you.

 

We endeavour to provide a quality service with quality products from reputable suppliers so if you are in any way unhappy please contact us and we will do our best to assist you.

 

Postage & Shipping

All products displayed online are guaranteed IN STOCK. Most orders are shipped via Australia Post EXPRESS satchels within 1-2 business days after receiving payment. We take due care to discreetly package all items including a return PO Box address that is not affiliated with Risque Shop. No labelling or indication of the origin of the parcel to ensure your peace of mind in purchasing any of our intimate products.

 

FREE Express postage within Australia for all orders over $150.

A flat rate of $9.95 Express post within Australia is charged for orders under $150.